1. Introduction

PlacidCommonsReach ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices concerning the collection, usage, disclosure, and protection of your data when you access our website placidcommonsreach.sbs or make use of our yacht charter offerings.

Your agreement to the data procedures stipulated in this document is confirmed by your use of our services. The policy is in accord with privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when you:

  • Reserve a yacht charter
  • Reach out to us via our website or telephone
  • Opt in to our mailing list
  • Complete forms on our portal
  • Join in our surveys or promotional events

This data may comprise:

  • Your name and means of contact (email, phone, physical address)
  • Financial details (handled securely by third-party services)
  • Preferences and specifications for your charter
  • Contacts for emergencies
  • Dietary requirements or health information (if applicable)

2.2 Information Collected Automatically

Automated information collection occurs when you visit our site, including details about your device and browsing activities:

  • IP address and geographic data
  • Browser category and its version
  • Web pages viewed and duration of site visit
  • Source websites
  • Device specifics (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To improve your experience, we deploy cookies along with similar tracking mechanisms. These tools are utilized to:

  • Store your preferences
  • Assess site usage and performance
  • Deliver custom content
  • Enhance our offerings

Your preferences regarding cookies can be managed via your web browser's settings or our cookie consent notification.

3. How We Utilize Your Information

The collected data is utilized for specific objectives:

  • Service Provision: To manage yacht charter services, finalize bookings, and communicate with you regarding your reservations
  • Assistance to Customers: To address your queries and offer support
  • Payment Handling: To carry out financial transactions and manage bills
  • Safety and Safeguarding: To ensure operative safety and prevent fraudulent activities
  • Marketing: To provide you with promotional materials and updates (given your consent)
  • Site Enhancement: To examine usage patterns and boost website performance
  • Regulatory Fulfillment: To adhere to legal and regulatory requirements

4. Sharing and Disclosure of Information

Your personal information is not sold, bartered, or rented to unrelated parties. Situations in which your data might be shared include:

4.1 With Service Providers

We may share details with trusted independent service providers aiding us in areas such as: financial transaction processing; web hosting and maintenance; electronic mailing services; data analysis and monitoring; customer service.

4.2 For Legal Purposes

Information may be disclosed if mandated by law or to respond to legal proceedings, subpoenas, unforeseen circumstances, or inquiries into potential unlawful activities or standouts.

4.3 During Business Transactions

If our company goes through a merger, is acquired, or sells its assets, your personal data may be transferred as part of the deal.

5. Data Protection

We adopt suitable techniques and organizational controls to secure your personal data from unauthorized access, changes, exposure, or destruction. These strategies include encryption, protected servers, limited access, periodic evaluations, and workforce education.

Nevertheless, no form of internet transmission or electronic storage can be guaranteed to be absolutely secure. The complete security of your information cannot be assured.

6. Retention of Data

Personal information is stored only for the duration required to achieve the original purposes of collection or as dictated by legal standards. Typical retention times:

  • Charter reservations: 7 years for tax/legal reasons
  • Marketing interactions: until you request unsubscribing/deletion
  • Web analytics data: 26 months
  • Customer service interactions: 3 years since the last engagement

7. Your Rights and Preferences

You are entitled to exercise rights such as accessing, correcting, erasing (subject to legal constraints), data portability, opting out from marketing, and managing cookies. For these rights, communicate with us via the information below.

8. Connections to Third-Party Services

8.1 Use of Google Analytics

Our website's traffic is analyzed using Google Analytics. An opt-out is feasible through the Google Analytics Opt-out Browser Add-on.

8.2 Interactions with Social Media

Links to social media platforms with distinct privacy policies may be present on our website.

8.3 Payment Services

External third-party services conforming to PCI DSS handle our payments.

9. International Data Movements

Your data might be transferred to and handled in regions outside of Spain. We undertake suitable safeguards that are consistent with the governing privacy laws.

10. Privacy of Minors

Individuals below the age of 13 are not the target audience for our services, and we do not purposely compile their information. If you suspect that a child has provided personal data to us, please get in touch immediately.

11. Revisions to This Privacy Policy

We may modify this Privacy Policy occasionally to mirror changes in our practices or legal obligations. All modifications will be announced on our platform, emailed to registered users, or heralded on our website. Continuation of service usage after the updated policy's commencement implies consent.

12. Getting in Touch

Should you have inquiries about this Privacy Policy or our information usage, please reach out:

PlacidCommonsReach — Privacy Official
Marina Port Vell
Barcelona 08005
Spain

Phone: +34 932 21 74 74
Email: [email protected]

13. Adherence to Google Ads User Consent Guidelines

We abide by Google Ads user consent policies. Change your cookie/tracking preferences at any time through our cookie configurations.